Many people are comfortable working within Microsoft Outlook, making this their main application for accessing information that they require, during their working day, and sharing knowledge via email and shared contacts folders. However, a large group of Microsoft Outlook users find that this Knowledge framework does not offer enough collaborative support, and information can loose its contextual links. This is the strength of TeamLink Evolution Outlook integration. Helping you plan what you do and do what you plan.

Organisations that have invested in Microsoft Outlook, want their team members to easily, be able to use these installed technology solutions, as business tools, without the need to re train users.

If you use Outlook and would like to use it better, then TeamLink's Outlook integration is a must.

Allowing an Outlook user the power and flexibility to view all of the knowledge information stored within TeamLink Evolution, whilst remaining in the same 'look and feel' environment that they have become use to.

TeamLink Evolution's Outlook module extends the functionality of Outlook and TeamLink, so that the two applications work 'hand in hand' and support each other.

From within Outlook you can view your TeamLink diary, select to view a group of users or your main team. Using the planner view you can display large amounts of data, over extended periods of time, so that you can overview holidays for the department or available resources. Diaries from TeamLink and Outlook / Exchange can be synchronised allowing non TeamLink users to see team wide diaries without needing to learn new systems.

The traditional Contact database within Outlook can be synchronised with the TeamLink Evolution database. TeamLink Contacts can be searched and displayed from within Outlook, including the ability to view and edit custom data, held in the TeamLink MS SQL database.

The Outlook, TeamLink Company view allows an Outlook user the ability to search and display Company data within the main Outlook screens. All contextual links are maintained when linking entities, such as Contacts and Companies, together.

Search, Find and Display documents from the TeamLink document database, including adding and managing comprehensive data fields on each document. View start dates, revision and due dates within the document manager and trigger FUP actions direct from the screen.

Use the power of Workflow within TeamLink from Outlook without any programming or configuration.

Project management can be handled from within Outlook, including tracking any project types that have been defined within TeamLink Evolution. Legal Case's can be tracked and managed from within Outlook, including critical date management. Recruitment companies can track and register Vacancies and new candidates, Marketing consultants can set up. Monitor and analyse Campaigns.

Support Incidents are controlled from within Outlook giving the support worker better control over his daily workload.

All of the information that is viewed online, within Outlook, whilst connected to the TeamLink Evolution server can be configured for display when the user is disconnected and needs access to the data when away from the office. This remote working, using TeamLink Nomad allows for Bi-Directional synchronisation, allowing any data that has been added by the remote user to integrate with updates made whilst they are disconnected, with a simple easy to use interface.

Emails that are created in TeamLink can use Outlook as the main email client, storing the email content within the TeamLink database, keeping a complete history of all electronic communication, in one place, using the TeamLink database as a central address book for all Outlook users.

Emails that are received within Outlook can be saved into the TeamLink Database and automatically linked to the appropriate Contacts, Companies and Projects. The ability to turn on the save email option, thus saving all emails that are received to a specific user, means that the configuration of your systems can be more intelligent than before. In certain circumstances users will need little or no training to access these powerful features as the system can make decisions for them.

Add the power of configuring the parameters that the TeamLink Outlook module uses, giving you access to a level of user manageability that most systems cannot match.

Emails that are saved into the TeamLink Evolution database can recognise if they form a part of a conversation thread and will automatically link themselves together making the tracking of a conversation easy, even if it contains different senders and recipients.

Projects, Incidents, Opportunities, Campaigns, Cases & Jobs, can all be configured to automatically track information relating to them, without user intervention. Keep a complete record of all transactions on any project type.

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