TeamLink Software have been partnering
with DELL Computers since the inseption of the company
in 1998. TeamLink Software feel that our clients can
benefit from the use of DELL hardware products, which
is why we promote DELL as the prefred hardware brand
for running TeamLink Evolution.
Why
not take the video tour and see why TeamLink Software
choose DELL?
Dell in the UK Facts
Dell established in the UK in 1987, initially to sell
and manufacture desktop PCs into the UK market. Since
this time, it has introduced a range of hardware, systems
integration and third party software, preinstalled on
equipment purchased directly from Dell, plus peripheral
products. Dell complements its product offering with
a complete range services.
Headed up by Bill Rodrigues, Dell is the number one
desktop PC and commercial notebook supplier in the UK,
and first in the market across all product lines (source:
IDC final data Q3 2004).
Its customer based includes large corporate and public
sector customers (including Honeywell, Barclays and
Royal Philips Electronics) in addition to medium and
small UK businesses, and consumers.
Both its UK and EMEA headquarters (Europe, Middle East
and Africa) are based out of Bracknell, Berkshire, employing
over 1,000 staff.
Additionally, the UK market is supported by operations
in Ireland, Scotland and India:
Ireland is the location for Dell's UK home and small
business division, and enterprise product support centre
(for our server and storage solutions). Dell's European
Manufacturing operation, Enterprise Expert Centre and
Enterprise Command Centre, all of which service the
UK market in addition to other markets, are also located
here.
Scotland houses additional sales and support for Dell
UK's medium and large business and public sector customers
and is a Centre of Excellence for desktop support for
business customers.
India provides sales and support to our home and small
business customers.
Why the UK is an important market for Dell
The UK is critical to the success of Dell in Europe.
It is the second largest European market with a strong
and growing customer base.
Holding 24.5% market share in the UK (Source: IDC final
data Q3 2004), Dell UK aims to further expand through
the delivery of even better service and support to its
customers, in addition to growing its server, storage
and services businesses.
The UK was the first country Dell launched in after
the US, and since this time it has established itself
as the largest business for the company outside the
US.
Products/Services Offering
Since its launch in the UK more than 18 years ago,
Dell has introduced notebook computers (1991) and its
first server product - the Power Edge range in 1996.
Following the success of these product introductions
into the UK and its growing dominance and acceptance
as a top tier player in the market, Dell launched its
first workstation computer, the Precision range. Dell
then further expanded its enterprise offering with the
launch of the PowerVault storage family in 1998. This
was followed by a strategic partnership agreement between
Dell and EMC, announced in 2001, which has proved critical
to the success of Dell's enterprise strategy.
Most recently, Dell UK customers have benefited from
its new line of printers, LCD TVs, network switches,
PowerConnect, the Axim handheld computer and Projectors.
Coupled with these product introductions, Dell UK has
expanded its services offering, providing a complete
end-to-end portfolio of computing technology solutions
that extends far beyond hardware, maintenance and support.
From technology optimisation services for planning,
configuring and managing standard operating environments,
through rapid deployment services and maximisation of
system uptime. Dell also announced its managed desktop
services offering (Dell Managed Services) in September
2003.
Product Summary
Product/Services Dell Brand
Storage Dell PowerVault (Dell branded storage devices)
Dell EMC storage solutions
Servers Dell PowerEdge server portfolio
Dell PowerEdge SC server portfolio
Networking Dell PowerConnect switches
Desktops Dell OptiPlex (corporate desktops)
Dell Dimension (home and small business desktop)
Dell Dimension XPS Gaming PC
Notebooks Dell Latitude (corporate notebook)
Dell Inspiron (home and small business notebook)
Workstations Dell Precision workstations
Printers Dell Laser Printers
Dell Inkjet Printers
Peripherals Dell Axim X50
Dell Axim X30 handheld
Dell Axim X3 handheld
2200MP, 2300MP, 3300MP and 4100MP Projectors
Dell Flat Panel monitors
Dell LCD TVs
Services Dell Professional Services
Dell Managed Services
Dell Deployment Services
Dell Asset Recovery Services
Dell UK Industry Awards
2004 - Personal Computer World (UK) Readers' Choice
Award - Best Laptop Manufacturer of the Year
2004 - Computeractive Reader Survey - winner of Best
After Sales Customer Service
2004 - Computeractive Reader Survey - winner of Best
Notebook Manufacturer
2004 - Computeractive Reader Survey - winner of Best
PC Manufacturer
2004 - Logistics Europe European Supply Chain Excellence
Awards - winner of the High-Tech & Electronics
award
2004 - Logistics Europe European Supply Chain Excellence
Awards -winner of Logistics and Fulfilment award
2004 - Logistics Europe European Supply Chain Excellence
Awards - Overall Winner award
2004 - PC Pro's 10th Anniversary Award S
2004 - Mobile Choice Best PDA Award
2004 - Computeractive Buy-IT Award for Dell W1700
2003 - What Laptop Awards 2003 for Best Power and
Features Notebooks
2003 - Mobile Choice Award for Dell Axim (Best PDA)
2003 - Computing Award - Best Value Company
2002 - PC Pro PC Reliability Award
2002 - PC Magazine Service & Reliability awards
- no.1 for monitors, no.2 for desktops, no.4 for portables
2002 - Networking Industry Awards - Finalist for GPRS
solution
2002 - PC Advisor Brand Awareness Awards - winner
of Desktop PC Brand of the Year and Notebook PC Brand
of the Year
2002 - Personal Computer World Awards - Best After-Sales
Service Award
2002 - What Laptop Awards - Best Value for Money Award
2001 - Dell is recognised as the top company EMEA
wide by Kepner-Tregoe for its sophisticated use of
enterprise trouble-shooting tools
2001 - PC Magazine Service and Reliability Awards
- No 2 Notebooks
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