TeamLink Evolution Application Service Provider solutions. With the speed of technology moving so fast it is sometimes difficult for the mid-market to justify the capital expense that is required to successfully run your Business Management systems.
The benefits of the TeamLInk ASP solution are many, but include ;
Reduced capital expense
- The cost of the hardware is a major headache for lots
of companies, large and small. With the TeamLInk ASP
service we can remove this financial burden.
Ongoing hardware maintenance - The cost of keeping the equipment up to date and functioning does not come at an insignificant cost. The TeamLink ASP service includes all associated costs of the maintenance of the hardware platform, making your systems always trouble free.
Network Infrastructure - the cost of running and maintaining the network infrastructure that is required for a modern, forward thinking company, to make its office systems accessible, always on, is removed completely from your budgets.
Consultancy and expertise - employing the right people to carry out these high end technical roles is one of the most important facets to good technology management. Using the TeamLInk ASP service is like having your own Information Technology department, without the costs.
Monitoring and pro active response - Making sure that your data is always available to all of the personnel that need it takes a lot of effort and specialist monitoring. TeamLInk ASP comes with a dedicated set of monitoring tools that tell us, what is happening and the expected outcome of any technical issues. That's why we can offer, through our partners, a 100% availability guarantee.
Hosting Infrastructure
The TeamLInk ASP solution is hosted with a partner who has built a mission critical Internet Data Center to provide world-class hosting for all our customers. To ensure the fastest and most reliable routing of traffic, the Data Centre has multiple connections to major Internet backbone carriers with OC-12 and Gigabit Ethernet connections using the BGP-4 routing protocol. The Internet Data Center is built with N+1 redundancy throughout, including multiple HVAC systems and redundant power. Every month, the backup diesel generators are tested to make sure they are in proper functioning order in case of power grid failure. The Internet Data Center's physical security is entrusted to 24x7x365 live monitoring, CCTV, and biometric access control system.
In addition to our servers located within the Data Centre, we have commissioned mirrored, redundant servers, which are located within a separate geographical location.
 Take a tour of the Data centre
| Data Center |
- Brand new, state-of-the-art facilities located in a AAA-rated building
- Dual electrical grid connections from independent substations
- Internally redundant, by passable 250 kVA UPS systems
- Dedicated backup generator with manual bypass to second non-dedicated backup generator in the event of generator failure
- Fault-tolerant 600V air conditioning system with humidity regulation
- Air conditioning units and pumps connected to generator power for unlimited runtime in the event of utility power failure
- Stratified air flow design for increased cooling efficiency and reduced energy costs
- Non-service-affecting FM-200(r) Fire Suppression System with multiple zones, central control, and connectivity to the building fire system
- Dedicated backup generator with manual bypass to second non-dedicated backup generator in the event of generator failure
- Infrastructure built to comply with seismic code
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| Network |
- Fully redundant core switches, routers, and load balancers, utilising 802.1w rapid spanning tree protocol (RSTP) for split-second fail over and high availability
- Multiple GigE backbone trunks for fast network performance and traffic spike tolerance
- 100% uptime guarantee (with specific SLA)
- 24 x 7 environment and network monitoring and response
- Multiple, fault-tolerant upstream fiber connections
- Burstable and uncapped bandwidth to every customer, at a minimum connection speed of 100 Mbps
- Broadcast and internal (non-Internet) traffic is unmetered!
- Multi-homed network with BGP-advertised address space and connections to multiple Tier-1 providers
- 2 x GigE (Big Pipe, Level 3)
- 1 x OC-12 (MCI)
- 1 x 100 Mbps (VAIX)
- Latency-optimized routing with excellent connectivity to Europe, Canada, and U.S.
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| Security |
- 24 x 7 building security monitoring and engineering response
- Elevator, office, and server room doors monitored for unauthorised or forced entry with local and building security response
- "Mantrap" entry with key card and biometric access authentication
- Segmented colocation and main server rooms, TeamLink Servers maintained in secure Managed server area.
- 24 x 7 CCTV (closed circuit television) surveillance and recording
- Closed wiring conduits for all wire and fiber outside of the server room and within the server room
- Limited staff access to server rooms
- Access logging on all key card doors
- Rotated off-site backups (optional)
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| Administration and Support |
- 24 x 7 security, technical support, and remote hands on premises
- Expertise with Windows and Linux platforms
- Expertise with multiple server configurations (VPN, Load balancing, Firewall's)
- Network monitoring with 24 x 7 response
- Custom network monitoring with user-configurable notification
- DNS management
- 1 hour hardware maintenance in event of hardware failure
- Advanced traffic monitoring with per-service and per-IP breakdowns
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 What do you want to do?
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